COOKIE POLICY

This Cookie Policy explains how Luna Loom Creations (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website and associated platforms.

 

By using our website, you agree to the use of cookies as described below.

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1. What Are Cookies?

 

Cookies are small text files stored on your device when you visit our website. They help:

• Improve website functionality

• Analyse site traffic

• Personalise content

• Provide a smoother shopping experience

• Support advertising and retargeting

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Cookies do not give us access to your personal files or sensitive information.

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2. Cookies We Use

 

Because you operate on Wix, your website automatically uses cookies for:

• Site performance

• Security

• Checkout functions

• User preferences

• Analytics tracking

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Additionally, we use the following third-party cookies:

 

2.1 Essential Cookies (Required)

 

These are necessary for the website to function properly:

• Shopping cart

• Checkout

• Security

• Session management

• Login and account features

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You cannot disable essential cookies.

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2.2 Analytics & Performance Cookies

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These cookies help us understand how visitors use our website.

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We use:

• Google Analytics

• Wix Analytics

• Traffic & behaviour analytics built into Wix

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These cookies track:

• Page views

• Time spent on site

• Navigation patterns

• Device & browser type

• General location (city/region)

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All analytics are anonymised and do not identify individuals.

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2.3 Advertising & Marketing Cookies

 

These cookies help us:

• Show relevant ads

• Improve ad targeting

• Measure performance

• Track conversions and sales

• Build marketing audiences

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We use:

• TikTok Pixel

• Meta/Facebook Pixel

• Google Ads cookies

• Wix advertising tools

• Retargeting cookies

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These may track how you interact with our site after clicking on an ad.

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2.4 Functional Cookies

 

These improve your experience:

• Remembering your preferences

• Saving items in your cart

• Restoring abandoned carts

• Personalising content

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3. Why We Use Cookies

 

We use cookies to:

• Ensure the website works correctly

• Analyse site traffic and performance

• Improve our store experience

• Understand how customers browse

• Provide personalised recommendations

• Support TikTok Shop functions

• Run advertising campaigns

• Measure marketing results

• Prevent fraud and improve security

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4. Third-Party Cookies

 

Some cookies come from third-party services we use:

• Wix (website hosting)

• Google Analytics

• TikTok Pixel

• Meta Pixel

• Google Ads

• Payment processors (for fraud prevention)

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We do not control third-party cookie behaviour.
We recommend reviewing their individual privacy policies.

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5. How to Manage or Disable Cookies

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You may control cookies through your browser settings.

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Most browsers allow you to:

• Block cookies

• Delete cookies

• Restrict tracking

• Use private browsing (incognito mode)

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Please note:

Disabling cookies may affect website functionality, including checkout, payment, and login features.

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6. Mobile App / TikTok Shop Cookies

 

If you purchase through TikTok Shop:

• TikTok may use its own cookies and tracking tools

• We do not control TikTok’s data collection

• Payment and tracking are managed by TikTok’s platform

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We encourage reviewing TikTok’s Privacy Policy for details.

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7. Updates to This Cookie Policy

 

We may update this Cookie Policy periodically due to:

• Changes in technology

• New advertising tools

• Legal updates

• Website changes

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Updates take effect immediately when posted.

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CONTACT US

 

If you have questions about this Cookie Policy or how cookies are used:
Email: contact@lunaloomcreations.com.au