During our TikTok Lives, items are shown with a number or reference code. To claim an item, simply comment the number/code while we are live. The first comment that appears on our screen secures it. After the live, we organise all claimed items into a physical “customer basket” under your TikTok username. From there, we create a private checkout page for you on our website. Here’s how the process works: 1. Claim items during the live Comment the number/code shown on the screen We place each item into your personal basket as we go. 2. After the live, you send us your email To securely match the basket to the correct buyer, please DM us your preferred email address. This step confirms your identity and prevents impersonation. 3. We create your private checkout page Your items will be added to a hidden, link-only page on our website. Only you (and anyone you give the link to) can see it. We then email your private checkout link directly to you. 4. You review and complete the payment Your page will list all items you claimed, along with the total. If you already have an open basket with us and want to add more items from a previous live, please DM us to remind us to update your cart. You can check out securely using our website’s normal payment methods